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5 Things Your Network Visibility Tool Vendor Won’t Tell You (But You Need to Know)

  • 3 min read

Choosing the right network visibility tool can be overwhelming due to the vast array of options available, each with different features, performance parameters, and cost structures. Many consumers are unaware of hidden pitfalls that network visibility vendors might not disclose upfront. Here are five critical factors you should know when selecting your network visibility architecture.

1. Beware of Hidden Costs in Network Visibility Tools
When purchasing a network visibility tool, the initial cost may seem straightforward, but beware of hidden charges. Vendors often use complex licensing models that can require additional payments for extra ports or features. Don’t overlook support and maintenance fees; these can significantly increase the total cost of ownership over time.

2. Vendor Lock-In with Optical Modules
Some vendors restrict the use of SFP transceivers from different manufacturers, a practice known as “vendor lock-in.” This means you might be forced to purchase more expensive modules directly from the vendor, limiting your flexibility and driving up costs. Before buying, ensure your network visibility tool supports generic SFPs or optical modules from multiple vendors.

3. Open vs. Closed Systems: Know the Difference
Many network visibility tools come with either a closed or open system architecture. An open system allows you to add or integrate your own software and tools, while a closed system might limit you to the vendor’s proprietary software. Knowing the difference is crucial if you plan to customize or enhance your network monitoring capabilities.

4. Performance Limitations with Network Monitoring Features
Be cautious about the performance claims of network monitoring tools. Not all features can run at full performance, especially when used simultaneously. Ask your vendor specific questions about the performance impact when enabling multiple features to avoid surprises after deployment.

5. Additional Costs for Metadata Access
Advanced network visibility tools can extract detailed metadata for you, but not all vendors provide full access without additional charges. Make sure to inquire if accessing all the metadata collected by your tool is included in the initial cost or if there are extra fees involved.

Before investing in a network visibility solution, it’s essential to ask the right questions and understand the hidden details that vendors might not volunteer. By knowing these five critical factors, you can make a more informed decision and avoid unexpected costs or limitations.